“At 5pm on Saturday 16th August 2011 Qantas grounded its entire fleet due to an ongoing industrial dispute. QMA had 3 of our staff due to travel home to Australia with Qantas from Europe within the following 3 days. After one phone call Helen and Liberty Travel had my team ticketed on alternative flights home within hours of this extraordinary announcement. It is important for the team at QMA and their families to know that they can get home and that if the circumstances change that there is someone looking out for their welfare. Simply put, no request is too unusual, too difficult or too short notice for Helen and her team.”
Gregory Gowans
Director
Simple Motion Automation
“Liberty Travel has been Melbourne Writers Festival’s preferred travel agency for over a decade and our exclusive travel broker since 2011. Helen Sheppard and her professional team manage the complex logistics of flying over 100 artists from Australia and around the world to Melbourne during our eleven-day festival each August. As a not-for-profit, Melbourne Writers Festival values Liberty Travel’s highly competitive rates, but mostly we love working with Helen because of her impeccable service, attention to detail and endless patience – I can’t recommend Liberty Travel highly enough!”
Lisa Dempster
Festival Director/CEO
Melbourne Writers Festival
“Liberty Travel have been organizing my corporate and personal travel for twenty-five years now. I have worked with them on tour groups to festivals overseas, on a large number of boutique literary events and most recently in my international teaching which requires me to travel overseas a dozen or so times each year. And whenever I need personal travel organized – whether it be alone or in a family group – I look no further than to Helen and her team.
I cannot speak highly enough of the very professional and efficient way in which Helen undertakes everything she does. Her attention to detail is second to none and her patience and understanding when dealing with the sometimes contrary demands she encounters, often with very little notice, is outstanding. In a world where special offers and enticements to book direct on-line seem to come thick and fast, I have yet to come across any individual or organization who could come close to matching the level of service that Liberty Travel offers. I have been placing my trust in Helen for the past twenty five years and have never once been let down and so I see no reason why I won’t be continuing to do this for the next twenty five years!”
Simon Clews
Publisher, Academic, Literary Event Organiser
www.simonclews.com